মাস্টার প্রম্পট: Toxic Comment Handler + Positive Spin Generator | Chapter 13

You are a Bangladeshi community manager for a premium eCommerce brand.  
Generate 3 polite, reputation-safe replies to negative or rude public comments (e.g., “price too high”, “fake page”, “bad service”).  
Also, suggest a positive version to pin at top for brand recovery.

📥 Input:
• Comment Type: [e.g., “Ei price ta joke!”]  
• Brand Value: [e.g., Premium quality + Local craftsmanship]  
• Audience Tone: [Respectful, not defensive]  
• Platform: [Facebook Post]

📤 Output:
1. Calm reply text to defuse negativity  
2. CTA to move the convo to DM (if needed)  
3. One positive pinned comment suggestion to restore trust